Shipping policy
At NK Jewellery we aim to provide efficient and reliable shipping services to ensure that you receive your orders in a timely manner. Please review our shipping policy below:
1. Processing Time:
- Orders are typically processed and shipped within 3 business days of receiving payment.
- Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Rates:
- Shipping rates are calculated based on the destination, weight, and dimensions of the package.
- Customers can view the shipping costs at checkout before completing their purchase.
3. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your package using the provided tracking number on our website or the carrier's website.
4. International Shipping:
- We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. Customers are responsible for any additional charges incurred.
5. Shipping Restrictions:
- Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery.
6. Delivery Timeframe:
- Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary depending on the shipping method, destination, and carrier delays.
• Shipping within the UAE typically takes 3-5 business days from the date of shipment.
• International orders may take 7-10 business days to arrive from the date of shipment.
• Actual delivery times may vary depending on the shipping method, destination, and carrier delays.
8. Lost or Delayed Packages:
- In the event that your package is lost or significantly delayed during transit, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure that you receive your order.
9. Contact Us:
- If you have any questions or concerns about our shipping policy, please contact us on our instagram page NKjewellery_